115 Customer Reviews

4.9  Stars
  • Trusted Review
  • Highly professional, on time, fair pricing.
    5 Stars 1 5
    Highly professional, on time, fair pricing.
    ” I was totally impressed and satisfied with the service provided. Called in R Plumbing after firing the previous ‘recommended’ plumber. Mike was great — on time, no-nonsense, efficient and fairly priced. I would definitely recommend him to friends and use his services for larger projects in the future. Highly professional, on time, fair pricing “
    Elaine P. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Helping me understand my heating system.
    5 Stars 1 5
    Helping me understand my heating system.
    ” Mike was great and was able to make me feel more confident in my heating system for the winter. Helping me understand my heating system a little better was a huge plus! Thank you! “
    Denise L. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Problem fixed, on time, reference for carpet restoration.
    5 Stars 1 5
    Problem fixed, on time, reference for carpet restoration.
    ” Called mid afternoon and thankfully was able to get service the next morning. With regards to COVID, Mike wore the face masks at all times and maintained distance. He explained what was wrong with the toilet and what was required to fix it. He also recommended a company that could help with drying out the saturation in the carpet due to the toilet leaking. I am very grateful to him for that. Received call prior to arrival. “
    Robert S. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • great reliable service at reasonable prices.
    5 Stars 1 5
    great reliable service at reasonable prices.
    ” This is the third time I’ve used R Plumbing. Mike did a great job ‘rebuilding’ 2 outside faucets, saving me money instead of replacing them. great reliable service at reasonable prices “
    Doug W. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Plumber and office staff very friendly and came out quickly.
    5 Stars 1 5
    Plumber and office staff very friendly and came out quickly.
    ” Plumber fixed our issues very easily and for next to nothing. Plumber and office staff very friendly and came out quickly. “
    Sarah C. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Did exactly what was asked for.
    5 Stars 1 5
    Did exactly what was asked for.
    ” Mike and his team were great. They explained everything they were going to do before completing any work and listened to what I wanted out of the job. Did exactly what was asked for “
    David M. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Timely service.
    5 Stars 1 5
    Timely service.
    ” Very polite and professional. Definately will use them if I need too in the future. Timely service “
    Michael B. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • honest assessment.
    5 Stars 1 5
    honest assessment.
    ” Prompt, efficient, customer friendly, honest assessment “
    Eve M. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Professionalism.
    4 Stars 1 5
    Professionalism.
    ” A job with a challenge was handled professionally. Professionalism “
    Robert Z. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Plumbing.
    4 Stars 1 5
    Plumbing.
    ” On time as promised Plumbing “
    Jessica D. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Communication and you guys were definitely on time I appreciate you guys explained everything to me a.
    5 Stars 1 5
    Communication and you guys were definitely on time I appreciate you guys explained everything to me a.
    ” We picked this company because of their logo and they lived up to it excellent The price was excellent as well Armando was excellent and the service was excellent I experience five stars service before and trust me these guys got it !!!There on my go to list if anything Pertaining plumbing I will givethem a call again I am a very very happy customer Communication and you guys were definitely on time I appreciate you guys explained everything to me and I appreciate that and they cleaned up after work was finish .The service was EXCELLENCE! “
    salawne b. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Neat and professional.
    5 Stars 1 5
    Neat and professional.
    ” Very good job Neat and professional “
    Clayton C. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • RP (Mike) was honest.
    5 Stars 1 5
    RP (Mike) was honest.
    ” Timely service. Expert repair. Appropriate workscope. My highest recommendation to R Plumbing. RP (Mike) was honest. “
    Peter G. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • dedicated to high quality workmanship.
    5 Stars 1 5
    dedicated to high quality workmanship.
    ” no surprises, hidden fees. MIke is always a pleasure to work with. dedicated to high quality workmanship “
    Bruce Z. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Excellent customer service both from Nikki and Armando.
    5 Stars 1 5
    Excellent customer service both from Nikki and Armando.
    ” Fantastic, efficient, and professional customer service from both from Nikki and Armando! “
    Melissa N. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Solved the problem in one visit.
    5 Stars 1 5
    Solved the problem in one visit.
    ” Although Alex Rodriguez was late to our appointment, it did not matter to me in this instance. He work was great, Solved the problem in one visit. “
    Mark G. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • I trusted you and you came through.
    5 Stars 1 5
    I trusted you and you came through.
    ” Trust………….I left my home open and you did a great job.. thank you. I trusted you and you came through . “
    Eric D. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • You fixed the problem.
    5 Stars 1 5
    You fixed the problem.
    ” Intelligent, efficient, professional, and effective. They were able to fix my problem when no one else could! You fixed the problem “
    Amanda S. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • A job well done.
    5 Stars 1 5
    A job well done.
    ” Work was done quickly and extra shut off valve installed for added security. Very polite young man too. A job well done “
    Brigid N. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Honesty and integrity.
    5 Stars 1 5
    Honesty and integrity.
    ” Mike is always willing to go the extra mile with professional and honest service Honesty and integrity “
    Shawn P. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Helping coordinate with water company.
    5 Stars 1 5
    Helping coordinate with water company.
    ” Friendly customer service on phone and from plumber in person Helping coordinate with water company “
    Kelly R. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Quick response.
    5 Stars 1 5
    Quick response.
    ” Armando was polite and skilled. Help from Mike defined exact problem with water heater which defined solution. Quick response “
    Ken K. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • That you arrived within the time you said you would be here.
    4 Stars 1 5
    That you arrived within the time you said you would be here.
    ” I’m sure that I’m butchering the name but Armando did a fine job, very polite That you arrived within the time you said you would be here. “
    Steve G. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • the speed at which you were able to send someone out to our home.
    4 Stars 1 5
    the speed at which you were able to send someone out to our home.
    ” The person did a good job and we were very happy that someone was able to come out the day before the July 4th holiday. We were really pleased with the speed at which you were able to send someone out to our home “
    Rhonda & James T. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Arrived on time.
    5 Stars 1 5
    Arrived on time.
    ” Thanks, Mike for your outstanding knowledge. Arrived on time. Fixed my shower diverter. Excellent job. Arrived on time. Courteous. Resolved Issue. “
    Greg M. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Competency and professionalism.
    5 Stars 1 5
    Competency and professionalism.
    ” Outstanding job. Quick response to an emergency. Fast and professional Competency and professionalism “
    Pat @ Diane M. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Armando's pleasant demeanor.
    5 Stars 1 5
    Armando’s pleasant demeanor.
    ” Armando was quick and very pleasant! My dad was a plumber and gave his seal of approval! We have your number if we need anymore fixes in his home. Thank you so much! “
    Jessica S. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • The expertise.
    5 Stars 1 5
    The expertise.
    ” My plumber was a lovely guy and we chatted while he worked. The whole thing was pleasant and painless. The expertise was exceptional. “
    Alexandria L. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Mike came.
    5 Stars 1 5
    Mike came.
    ” Mike does a nice job Mike came “
    Dan K. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • There was a part missing from the new stopper in the drain and we weren't asked for payment until the.
    5 Stars 1 5
    There was a part missing from the new stopper in the drain and we weren’t asked for payment until the.
    ” Our experience was great! After a competitor broke our pipe and wouldn’t repair it it R plumbing came out and fixed it for less than what others quoted. There was a part missing from the new stopper in the drain and we weren’t asked for payment until the replacement part came in and the work was 100% complete “
    Burton B. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • He repaired it right.
    5 Stars 1 5
    He repaired it right.
    ” The trade pro was nice, polite, and did a great job. He was very conscious of keeping things clean as well. He repaired it right. “
    Jeff H. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • The timely appointment & plumber arrived on time.
    5 Stars 1 5
    The timely appointment & plumber arrived on time.
    ” Nicky did a great job of setting up the appointment, helpful with the information on services provided. Friendly, Knowledgeable & great follow up skills The timely appointment & plumber arrived on time! “
    Raenal S. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Their reliability and no fuss service.
    5 Stars 1 5
    Their reliability and no fuss service.
    ” Had a leaky shower and RPlumbing came right out and did a great job. Their reliability and no fuss service “
    Larry P. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Timely service.
    5 Stars 1 5
    Timely service.
    ” Fast, reliable and priced just right. Timely service “
    Wendy V. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • The timeliness of arrivals.
    5 Stars 1 5
    The timeliness of arrivals.
    ” R Plumbing always offers the best customer service and all the plumbers are extremely knowledgeable and friendly. The timeliness of arrivals. “
    Amy B. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Overall knowledge and professionalism.
    5 Stars 1 5
    Overall knowledge and professionalism.
    ” This is not our first experience with a kitchen disaster. Our experience was so much better with R Plumbing. They were all professional – plumbing, carpentry, cabinetry and painting. The owner really listened to our wants and needs and delivered all that we asked for. We thank them for a quality job delivered with smiles! Their overall knowledge and professionalism was appreciated. “
    Rick R. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Courtesy.
    5 Stars 1 5
    Courtesy.
    ” Very pleased. Forgot the tech’s name but he’s a good kid. Very respectful and a good heart. tell him I said hello. Courtesy “
    Michael S. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Knowledge.
    5 Stars 1 5
    Knowledge.
    ” Very clean, polite and good workmanship. Knowledge “
    Steven M. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • The reliability and honesty of the company.
    5 Stars 1 5
    The reliability and honesty of the company.
    ” Armando did a great job and was very punctual and knowledgable. He went above and beyond to make sure our work was done right. Thank you again The reliability and honesty of the company “
    Kyle B. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • a job well done.
    5 Stars 1 5
    a job well done.
    ” Armando was wonderful! Very diligent and so friendly a job well done “
    Maria G. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Fernando talking through the issue and letting me know what to do next.
    5 Stars 1 5
    Fernando talking through the issue and letting me know what to do next.
    ” Great service from Nicky at the office to Fernando who came out to our house. His knowledge and sincerity to do a good job was so refreshing! Fernando talking through the issue and letting me know what to do next. “
    Kate G. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Communication and Scheduling.
    5 Stars 1 5
    Communication and Scheduling.
    ” Excellent quality of work and communication. Communication and Scheduling “
    Bobby S. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • someone who knows what they're doing.
    5 Stars 1 5
    someone who knows what they’re doing.
    ” The problem I had was fixed promptly and professionally. someone who knows what they’re doing “
    William W. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • your prompt response to my emergency and the fact that it didn't cost as much as I thought it might.
    5 Stars 1 5
    your prompt response to my emergency and the fact that it didn’t cost as much as I thought it might.
    ” The tech who came out (can’t remember his name, Andre?) was very pleasant, very thorough and conscientious. Good worker and knew his craft. Your prompt response to my emergency and the fact that it didn’t cost as much as I thought it might was appreciated. “
    Mary d. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • good estimate good work.
    4 Stars 1 5
    good estimate good work.
    ” The plumbing services were fine but the carpenter did a very poor job putting the sheetrock in the ceiling good estimate good work “
    Nancy D. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • friendly service, great price, fast turnaround, great work.
    5 Stars 1 5
    friendly service, great price, fast turnaround, great work.
    ” Chet is the best, and so is Nikki… they are a great team. Nikki got me a plumber right away to stop a toilet leak before damage got significant. I had to remove walls, and there was mold…but nobody could identify the problem before R plumbing. Other plumbers are not like this team. You will want to use them for all your plumbing needs. They saved me from major damage to a small claim to fix walls and mold, and they were there 48 hours after reporting the incident. You will not believe how much they saved me with their professionalism and prompt response. Chet is fantastic to talk to and makes you understand the process. Nikki is the best front office person and handles all the scheduling etc. She got me somebody in two days when they were booked solid. She saved my home from a disaster. Use R Plumbing when you need plumbing services. Been in the CT area for 17 years and took a chance based on their rating. Their rating of 4.9 out of 5 stars is deserved. You will be very pleased. Nikki is the most knowledgeable front office woman ever. Nikki even helped with referrals for other repairs, but the insurance company had a faster turn-around, so I had to go with them. I can see why R Plumbing is often booked solid. You will not be disappointed. They work well with women too and do not overprice and take advantage of people with limited knowledge. All I can say is use them if you have plumbing issues. I enjoyed speaking with them, and they provide exceptional work! friendly service, great price, fast turnaround, great work “
    Joyce R. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Armando explaining what is wrong, what he needs to do to fix it, and also offering preventative maint.
    5 Stars 1 5
    Armando explaining what is wrong, what he needs to do to fix it, and also offering preventative maint.
    ” The staff is professional. The plumber (Armando) was punctual, efficient, honest, and informative. The pricing is fair and reasonable. Armando explained what was wrong, what he needed to do to fix it, and also offered preventative maintenance tips. “
    Michelle M. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Armando did a great job, he was able to tighten the faucet better than the first time it was replaced, so I thank him very much for that.
    5 Stars 1 5
    Armando did a great job, he was able to tighten the faucet better than the first time it was replaced, so I thank him very much for that.
    ” Armando did a great job, he was able to tighten the faucet better than the first time it was replaced, so I thank him very much for that! “
    Barbara A. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • Said could do the job and set appointment.
    5 Stars 1 5
    Said could do the job and set appointment.
    ” Tech called kept me informed office also was very good Said could do the job and set appointment “
    Jeff H. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • That all employees are very friendly.
    5 Stars 1 5
    That all employees are very friendly.
    ” Armondo came to my house to fix bathroom. He was very polite, as are all of you at r plumbing, he explained what he was doing as he did it. I asked questions he answered them and never got frustrated. He was quick clean and efficient. Then when it came to the bill you all took pics for me and made up a detailed bill. Thank you. This is why I recommend you guys That all employees are very friendly “
    Clint H. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • letting me know of mold issuse.
    5 Stars 1 5
    letting me know of mold issuse.
    ” Very professional and pleasant. Cleaned up afterwards. letting me know of mold issuse “
    Mary R. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • You get a percent off if you are police officer,military or a teacher.
    5 Stars 1 5
    You get a percent off if you are police officer,military or a teacher.
    ” Professional Friendly And fair priced You get a percent off if you are police officer,military or a teacher “
    Erin R. https://app.reviewtree.com/assets/reviewtree.png . . .
  • Trusted Review
  • solve the problem.
    5 Stars 1 5
    solve the problem.
    ” knowledgable, friendly, reasonable rates solve the problem “
    Paul L. https://app.reviewtree.com/assets/reviewtree.png . . .